Listers Toyota Cheltenham is a reputable Toyota dealer known for its exemplary customer service. With a dedicated sales team led by professionals like Dean, Alex, and Aaron, the dealership ensures that customers find the perfect vehicle to meet their needs. From large families to individuals, Listers Toyota Cheltenham goes above and beyond to ensure customer satisfaction. The dealership takes pride in providing a welcoming and friendly environment, where customers are offered refreshments and prompt service, as mentioned by satisfied individuals like Mr. A Smith. Additionally, Listers Toyota Cheltenham offers convenient online check-in options to streamline the process. With a focus on quality workmanship and attention to detail, the dealership consistently delivers exceptional service, as attested by customers who have trusted Listers for years.
Reviews
Exemplary customer services from the sales team at Listers Toyota Cheltenham. Dean & Alex did a great job at sourcing the right vehicle for us as a large family, and our new Toyota is everything we could have asked for and more. The children love their teddy, and we felt very well looked after. Dean, Alex & Aaron couldn’t have done anything more for us as a family. Thank you so much.
Im done with this garage (as well). Its a pity, as I love my car but this is the second toyota garage which I am not satisfied with. So maybe it is not this garage fault. Reason being last time when I booked my service I added gearshift oil (which can be selected from the online booking system, so not that special) and during the service they advised that the oil doesn’t need to replaced at all based on manufacturer recommendations. I said its okay, I know, but still want it. The response was that it is not in stock they need to order it. Bad experience. Next one, I booked an intermediate service via online, they called that that day is fully booked. Why is there an online booking system if it doesn’t work. Also it turned out the next available time, they are not able to tell how much time would it take. Why not? Its a pretty basic service. And of course no courtesy car available. High price no service.
Disappointing experience: we expected better service. Although the handover was good, the run up was extremely disappointing with the delivery date postponed three times. Explanations for the delay were scant and unhelpful with no regard for customer service or help.
Repairs carried out as explained and car given back nice and clean. Waiting area open and quiet, offered cups of coffee regularly. Price paid was as given as estimate. Lady service advisors approachable and friendly.
Excellent first rate process from Listers Cheltenham, when buying a new Toyota Aygo X vehicle (November 2023). I was purchasing the vehicle living some distance from Listers Cheltenham, but encountered no problems whatsoever. The whole process managed faultlessly by Jack Waite who sourced and secured the vehicle for me, and conducted all the necessary paperwork electronically with ease. He ensured the vehicle was completely prepared and ready for collection at the time and date agreed.
Jack was extremely helpful during the process being very informative and always available to contact.
Another perfect service from Listers. A special thanks to Lee Herbert for rectifying a small problem without any fuss and promptly. Always a friendly welcome, quality workmanship and peace of mind. Recommend highly. Many thanks Mr A Smith
Took my Rav 4 in for intermediate service. Staff were very friendly and helpful. Free coffee and biscuits while you wait. Service was completed promptly, very detailed report and a video of the inspection provided.
I am happy with the service, I have received last time I have visited Listers Cheltenham. Robyn took care of the documents in very professional manner! The technician James did a great job servicing my car. Thank you!
Disappointing experience: we expected better service. Although the handover was good, the run up was extremely disappointing with the delivery date postponed three times. Explanations for the delay were scant and unhelpful with no regard for customer service or help.
Im done with this garage (as well). Its a pity, as I love my car but this is the second toyota garage which I am not satisfied with. So maybe it is not this garage fault. Reason being last time when I booked my service I added gearshift oil (which can be selected from the online booking system, so not that special) and during the service they advised that the oil doesn’t need to replaced at all based on manufacturer recommendations. I said its okay, I know, but still want it. The response was that it is not in stock they need to order it. Bad experience. Next one, I booked an intermediate service via online, they called that that day is fully booked. Why is there an online booking system if it doesn’t work. Also it turned out the next available time, they are not able to tell how much time would it take. Why not? Its a pretty basic service. And of course no courtesy car available. High price no service.
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